Last updated September 21, 2025
This Privacy Notice for exabrainAI GmbH (doing business as exabrainAI) ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@exabrainai.com.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission or storage technology can be guaranteed 100% secure.
What are your rights? Depending on where you are located, you may have certain rights regarding your personal information.
How do you exercise your rights? The easiest way is by contacting us using the contact details at the bottom of this Notice. We will consider and act upon any request in accordance with applicable data protection laws.
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.
Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:
Sensitive information. We do not process sensitive information.
Payment data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by:
Social media login data. We may provide you with the option to register with us using your existing social media account details (e.g., Facebook, X). If you register this way, we will collect certain profile information from the social media provider, as described under "How Do We Handle Your Social Logins?"
Application data. If you use our application(s), we may collect the following information if you choose to provide access or permission:
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for internal analytics and reporting. All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.
In short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, how and when you use our Services, and other technical information.
The information we collect includes:
Google API — Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, including to:
In short: We only process your personal information when necessary and we have a valid legal reason to do so under applicable law, such as with your consent, to comply with laws, to provide services or perform/fulfill a contract, to protect your rights, or to fulfill legitimate business interests.
If you are located in the EU or UK, the GDPR/UK GDPR require us to explain the legal bases we rely on. We may rely on:
In short: We may share information in specific situations and/or with the following third parties.
We may share your data with third parties who perform services for us or on our behalf. The third parties we may share personal information with include:
Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
In short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar technologies (e.g., web beacons, pixels) to gather information when you interact with our Services. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
Google Analytics. We may share your information with Google Analytics to track and analyze use of the Services. To opt out: https://tools.google.com/dlpage/gaoptout
In short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
We provide AI Products through third-party service providers, including OpenAI. Your inputs, outputs, and personal information may be shared with and processed by these providers to enable your use of our AI Products, consistent with this Privacy Notice and applicable legal bases. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.
In short: If you register or log in using a social media account, we may have access to certain information about you.
If you use third-party social logins (e.g., Facebook, X), we receive certain profile info. We use the information we receive only for the purposes described in this Privacy Notice.
In short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. If you are in the EEA, UK, or Switzerland, these countries may not have data protection laws as comprehensive as those in your country. We have implemented Standard Contractual Clauses (SCCs) for transfers.
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
No purpose will require keeping your personal information longer than the period in which you have an account with us.
We implement appropriate and reasonable security measures. However, no method of transmission or storage is 100% secure. Transmission of personal information to and from our Services is at your own risk.
In short: Depending on your jurisdiction, you may have rights that allow you greater access to and control over your personal information.
In some regions (e.g., EEA, UK, Switzerland, Canada), you may have the right to: request access and obtain a copy of your personal information, request rectification or erasure, restrict processing, data portability, not be subject to automated decision-making, and object to processing in certain circumstances.
Withdrawing your consent. If we rely on consent, you may withdraw it at any time by contacting us.
Opting out of marketing. You can unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us.
Account information. To review/change your account information or terminate your account, log in to your account settings.
Questions about your privacy rights: info@exabrainai.com
Most web browsers and some mobile OS/apps include a Do-Not-Track (DNT) setting. No uniform standard for recognizing/implementing DNT signals currently exists, so we do not respond to DNT signals.
In short: If you are a resident of certain US states, you may have rights to access details about your personal information and how we processed it, correct inaccuracies, obtain a copy, delete it, or withdraw consent.
How to exercise your rights: Submit requests using the contact details at the bottom of this Notice.
In short: You may have additional rights based on the country you reside in.
For Australia and New Zealand, Republic of South Africa, and other regions, please refer to the applicable section or contact us directly.
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
If you have questions or comments about this notice, email us at info@exabrainai.com or contact us by post at:
exabrainAI GmbH
Hauptstrasse 64
Edlibach, Zug 6313
Switzerland
You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To submit a request, please use the contact details at the bottom of this Notice.